Simple by design
Respond to Reviews in 3 Simple Steps
NotedRx handles the hard part — HIPAA compliance and professional drafting — so your team can respond faster and with confidence.
Connect Your Practice
Sign up and search for your business by name or address. Connect your Google Business Profile and Yelp listings in just a few clicks.
NotedRx automatically backfills up to 90 days of recent reviews so you can start responding right away — no manual import required.
Generate a HIPAA-Safe Response
Select a review and hit Generate. Our AI instantly drafts a professional, HIPAA-safe response tailored to your practice's tone and specialty.
Behind the scenes, a multi-layer compliance system screens every draft — checking for patient acknowledgment, clinical details, and other common HIPAA triggers before you ever see the result.
Review, Edit, and Post
Read the draft. Edit if you want. Copy it and post it directly on Google or Yelp. You are always in control — nothing posts automatically.
The human-in-the-loop design is intentional. NotedRx handles the drafting so your team can focus on approving and building your reputation.
What Happens Behind the Scenes
The 3-step flow feels simple because NotedRx handles the complexity for you. Explore all features that power the workflow.
Multi-Layer Compliance Checks
Every AI-generated response is screened for HIPAA red flags before you see it — including patient relationship confirmation, clinical details, and appointment references.
Tone Customization
Choose from multiple tones — professional, warm, or formal — so responses feel consistent with your practice's brand voice across every review.
Specialty-Aware Language
NotedRx understands healthcare context. Responses avoid overly clinical phrasing and stay appropriate for patient-facing communications, regardless of specialty.
Human Approval Required
Nothing gets posted without your team's review. The platform is designed to assist — not replace — the judgment of your staff.
How It Works — Common Questions
Does NotedRx post responses automatically?
No. NotedRx generates a draft response for your review, but your team must copy it and post it manually on Google or Yelp. This human-in-the-loop design is intentional — it ensures your staff approves every response before it goes public.
What does the 90-day backfill mean?
When you connect a new practice location, NotedRx automatically retrieves up to 90 days of your most recent reviews so you can start responding to existing feedback immediately — without having to import anything manually.
How does the HIPAA compliance check work?
Before returning a response draft, NotedRx runs a multi-layer compliance check that looks for common HIPAA violations: confirming someone is a patient, mentioning procedures, referencing appointments, and other triggers. Drafts that contain violations are flagged or rewritten automatically before you see them.
Can I customize the tone or style of responses?
Yes. Each practice location has a tone setting (professional, warm, or formal) and you can select the response length. These settings are applied automatically when generating drafts, so responses stay consistent with your brand voice.
More questions? Contact us
Try the free HIPAA compliance checker before you sign up — no account required.
Ready to see it in action?
Check an existing response for free, or sign up and start responding to reviews in minutes. See our simple pricing.